Advance Care Planning Takes a Village

March 27, 2018

Gwen Bondi, Program Manager of Palliative Care at Visiting Nurse Service of Northeastern New York Advance care planning (ACP) could dramatically improve quality of care while lowering healthcare costs. The…

Are You Still Calling for Information First?

January 9, 2018

One of the most challenging findings from our user survey last spring, is that 62 percent of respondents said their primary way of obtaining patient information from another provider or facility…

3 Ways to Cut Your Wait Time in an ER

December 27, 2017

If you’ve ever been in a hospital emergency room (ER), you know they’re notorious for long wait times. Why the long waits? There are lots of reasons that can vary…

Push or Pull: Managing the Flow of Medical Records

December 14, 2017

The power and speed of electronic health records It wasn’t long ago that sharing a patient’s medical information between healthcare providers was a manual process that could take days to…