EMTs + Paramedics
First responders have often been at a disadvantage in emergency medicine, lacking access to patient records that could inform early decision making. Hixny has the solution for that.
Highlights
When time is critical, you’re making decisions based on the information you have. What if you had the same patient records available to an ER physician—in your workflow, on your laptop, en route?
Now you do. Hixny connects the entire healthcare community, including first responders. From MOLST forms to conditions, medications and allergies to recent care notes, Hixny delivers the information you need when minutes matter.
Here’s how we help.

One click. No extra sign-on.
Hixny clinical solutions surface statewide patient data and more inside your onboard EHR system, where you already prepare for the transition to the ED team.

Real-time. Total clarity.
You have the same immediate data that your patient’s healthcare team sees in the hospital and office setting, so your decisions can reflect both the incident and the history.

Shared summaries. Better education.
Pull your patients’ hospital discharge summaries regularly to use in continuing education and case reviews, and help crews continuously increase quality of care.

High integrity. Maximum security.
The patient data you see is complete and high-quality—and it’s under bank- and military-grade security.
What happens if my patient is out of it and can’t consent to this?
Great question.
Ideally, a patient or their healthcare proxy will give consent for you to view their records through the SHIN-NY (the statewide network for health records). But EMTs and paramedics, more than most other specialties, encounter patients who are unconscious, unaccompanied, or mentally altered.
In these cases, you can view basic demographic information. Or, you can “break the glass” to view the patient’s full SHIN-NY records and acknowledge that you are viewing them without patient consent.
If you take this second path, the circumstances around your decision will be reviewed, to be sure that the case merited the violation of patient privacy protocols. (This is the same follow-up that ED doctors go through when they break the glass.)
Best Solution Matches
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